Contact information

Welcome to docki.shop! We are dedicated to providing premium phone holders and mobile accessories for your lifestyle in Singapore. Whether you have a question about product compatibility, need assistance with an international order, or want to track a shipment, our team is here to support you.

Get In Touch

  • Store Name: docki.shop
  • Legal Entity: 1923 A1A, LLC
  • Operator: LAURA CARREON
  • Email: support@docki.shop
  • Phone: +1 800-829-4933
  • Business Address: 2513 TRENTWOOD BLVD, BELLE ISLE, FL, 32612, USA

Customer Support Hours

Our dedicated support team is available during the following hours (Eastern Time - ET):

  • Monday – Friday: 9:00 AM – 5:00 PM (ET)
  • Saturday: 10:00 AM – 2:00 PM (ET)
  • Sunday: Closed
  • Public Holidays: Closed

Note for Singapore Customers: Please be mindful of the time difference between Singapore and Florida, USA. We aim to respond to all email inquiries within 24 hours during regular business days. For faster service, please include your order number in the subject line.